Shipping Policy

Guaranteed 40-Day Return Period

At DOVART, we are committed to delivering your orders swiftly, securely, and in perfect condition. We proudly offer Free Premium Shipping via DHL Express to ensure a fast and reliable delivery experience for our valued customers in the United States.

Shipping Destination

Currently, we ship exclusively to the United States.

Free Premium Shipping

We are pleased to offer Free Premium Shipping (3–6 Business Days) on all orders within the United States. This service is provided via DHL Express to ensure fast and efficient delivery with real-time tracking updates.

Shipment Processing Time

  • All orders are processed within 1–2 business days.
  • Orders are not shipped or delivered on weekends or holidays.
  • For customized products, processing and delivery times may extend up to 2 weeks, and during high-demand periods, up to 2–3 weeks.
  • In cases of significant delays, customers will be notified via email or telephone.

After Shipping

  • Once your order has been shipped, you will receive a Shipment Confirmation Email with a tracking number.
  • The tracking number will become active within 24 hours.
  • While we strive for timely delivery, occasional delays may occur due to high shipping volumes, carrier-related issues, or unforeseen circumstances.

Shipment Confirmation & Order Tracking

  • A confirmation email containing your tracking information will be sent once your order is dispatched.
  • All orders are shipped via DHL Express, ensuring quick delivery and detailed tracking.
  • If you experience any issues tracking your order or if your delivery is delayed, please contact our customer support team for assistance.

Damaged or Incorrect Items

If your order arrives damaged or incorrect, please contact us within 5 days of delivery. We will promptly resolve the issue by arranging a replacement or refund as per our return policy.

Taxes and Duties

All prices displayed at checkout include applicable shipping fees. However, customers are responsible for any additional local taxes or customs duties, if applicable.

📧 Email: contact@dovart.shop

Our team is here to ensure your experience with DOVART is seamless and exceptional.